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Rakuten purchase and rebranding (2010–2020) In May 2010, Buy.com was acquired by Rakuten, Inc., the largest e-commerce retailer in Japan, for $250 million in cash. This was considered Rakuten's attempt to enter the American e-retail market, and to compete globally with e-commerce competitors such as Amazon.com and eBay.
Rakuten Group, Inc. (楽天グループ株式会社) ( Japanese pronunciation: [ɾakɯ̥teɴ]) is a Japanese technology conglomerate based in Tokyo, founded by Hiroshi Mikitani in 1997. Centered around the online retail marketplace Rakuten Ichiba, its businesses include financial services utilizing Fintech, digital content and communications ...
Zazzle. Zazzle is an American online marketplace that allows designers and customers to create their own products with independent manufacturers (clothing, posters, etc.), as well as use images from participating companies. Zazzle has partnered with many brands to amass a collection of digital images from companies like Disney, Warner Brothers ...
A return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period.
Now, generative AI is joining the effort. CIA Director William Burns says AI tech will augment humans, not replace them. The agency's first chief technology officer, Nand Mulchandani, is ...
Return fraud is the act of defrauding a retail store by means of the return process. There are various ways in which this crime is committed. There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use ...
The customer is always right. " The customer is always right " is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that customer complaints should be treated ...
Inflation during the first quarter increased at half the rate seen last year, it added. “Our combination of everyday low prices plus a large number of rollbacks is resonating” with consumers ...
The service allows customers to receive a free MP3 copy of select CDs purchased through Amazon. Amazon announced in September 2013 that it would launch Kindle MatchBook in October 2013, a similar service for books allowing customers who buy books from Amazon to acquire an e-book copy for free, or at a discounted price of US$3 or less.
Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .