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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    Scammers and bad actors are always looking for ways to get personal info with malicious intent. Know how to recognize legitimate AOL websites, requests, and communications to keep your account...

  3. BBB Reveals America's Most Complained-About Businesses - AOL

    www.aol.com/news/2012-03-02-bbb-reveals-americas...

    Complaints lodged with the BBB fell about 7%, to 927,000. In practical terms, those numbers suggest that more Americans are being smart about their shopping, looking into businesses' reputations...

  4. Better Business Bureau - Wikipedia

    en.wikipedia.org/wiki/Better_Business_Bureau

    BBB handles complaints from consumers about their marketplace experiences with businesses, and also publishes customer reviews both positive and negative. The organization provides dispute resolution through procedures established by the International Association of Better Business Bureaus, and implemented by local BBBs.

  5. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails...

  6. Contact AOL customer support - AOL Help

    help.aol.com/articles/account-management...

    In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to...

  7. Cable and Satellite TV, Cell Phones Top List of BBB Complaints

    www.aol.com/news/2011-04-11-cable-and-satellite...

    Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009.

  8. BBB National Programs - Wikipedia

    en.wikipedia.org/wiki/BBB_National_Programs

    BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection ...

  9. Gift Card Scams: What They Are and How to Avoid Them - AOL

    www.aol.com/gift-card-scams-avoid-them-193519576...

    If you plan to purchase a gift card this holiday season, beware: Scammers are now using them to swipe your money. A study by the Better Business Bureau (BBB) found that gift card scams nearly...

  10. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

  11. Satellite TV customer complaints keep mounting: BBB - AOL

    www.aol.com/2010/08/04/satellite-tv-customer...

    Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau.