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BBB does not handle complaints that have gone to court or are in the process of going to court as the complaint is already being handled by an alternate entity. [12] If BBB receives a consumer dispute, BBB contacts the business in question and offers to mediate the dispute.
The Better Business Bureau’s Scam Tracker. When filing a complaint, provide as much detail about the scammer, your situation and the outcome as possible. For issues related to your insurance ...
To file a complaint with the Attorney General, or get additional information, contact the Consumer Protection Team at 517-241-3771. In the latest alert worrying the Michigan Attorney General, Dana ...
Complaints lodged with the BBB fell about 7%, to 927,000. In practical terms, those numbers suggest that more Americans are being smart about their shopping, looking into businesses'...
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.
BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.